Telephony

ScheduleRegister for this courseOutline3277 |Voice over IP Foundations

5 Days, 8:30am-4:30pm
Price: $2,995**

Global Knowledge: Partner Course **WestLake Vouchers/Passes not applicable

Voice over IP is rapidly moving from a tactical, cost-saving effort to a more long-term strategy of productivity improvements and reduced cost of network ownership. The ability to service voice communications needs over your existing data networks is now a reality. You can maximize your savings through the critical elements of proper evaluation and design.

This course provides real-world, multi-vendor options for integrating voice and data communication applications. You will analyze cost versus call quality issues and understand the key standards and technologies that make VoIP a reality.

In our intensive hands-on labs, you will evaluate public Internet calling, bandwidth considerations, echo control, jitter, voice compression, softswitch function, and more. Whether you are considering fully deploying VoIP or implementing IP Telephony in a hybrid approach, this course will help you understand the options you face, the problems you will encounter, and the security and performance issues you'll need to consider.

This course will help you prepare for the Convergence Technologies Professional (CTP) certification.

Students will Learn:

  • Core concepts of how IP (Internet Protocol) carries a VoIP packet
  • The benefits and capabilities of SIP (Session Initiation Protocol)
  • How to implement RTP and QoS to ensure the highest voice quality over your IP networks
  • The essentials of signaling and when to use SIP, MEGACO, H.323, or MGCP
  • Understand how SIP establishes, modifies and terminates "sessions" over IP networks
  • The importance of QoS (jitter, packet delay, packet loss)
  • Compare IP, ATM, and Frame Relay voice/data networks
  • Decipher the call setup procedure under the H.323 standard
  • Protocol flows and how to analyze code negotiation using network trace tools
  • How a VoIP gatekeeper acts as a virtual telephony switch
  • Security issues to consider when setting up your VoIP
  • The missing pieces of VoIP implementation, including signaling, call accounting, and billing
  • The effect of line jitter, call latency, compression, and sockets
  • Evaluate PC-to-PC, PC-to-phone, and phone-to-phone calls

Who Needs to Attend

IT managers, technical sales/marketing personnel, consultants, network designers, network engineers, product design engineers developing integrated-services products, telecom technicians and managers needing to understand Voice over IP, and systems administrators who will manage a converged network.